4 COVID-era trends that will have a lasting impact on the products and experiences people want

4 COVID-era trends that will have a lasting impact on the products and experiences people want

Marvin Chow, Kate Stanford/March 2021 To say the last 12 months have been challenging is an understatement. But as pragmatic optimists energized by ideas of “what’s next,” we’re drawn to the silver linings from the last year. As ravaging and upending as the pandemic has been, it has also illuminated consumer shifts that are already…